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 Frequently Asked Question @ PLUSDESIGN
 

I have uploaded my site but I still see the "Hamroserver Page" Why?
Answer: There are a few possibilities:

You have uploaded your files to the wrong folder. Make sure that you have uploaded all of your files to the "wwwroot/" folder. You can check this by loging into your control panel and clicking on "File Manager". If you see all of your files there then you have uploaded to the right directory.
The file that you want to be your default home page needs to be named either "index.html" or "index.htm". The server will not recognize any other file name as your homepage.
Your domain name has not transferred over to our servers yet. Try viewing the site using your IP Address.
You need to delete the old "index.html" file that is automatically set up when you sign up for an account.

Question: What are my POP3 e-mail configuration settings?
Answer: (incoming) POP3 Mail Server: mail.yourdomain.com
(outgoing) SMTP Server Address: mail.yourdomain.com
(replace domain.com with your own domain name.)
FTP and POP3 Username: username@yourdomain.com you requested for this domain site

Question: What mail settings do I use?
Answer: For SMTP use your isp SMTP server or yourdomainname.com
For POP3 use yourdomainname.com
Don't forget to enable Outgoing Mail Server Authorization
For web based E-mail on use mail.yourdomainname.com

Question: Can I register a domain name without purchasing a Web hosting account?

Answer: Yes, you can. We offer domain names for as low as RS. 900.

Question: I changed dns for my domain, when will it take place?

Answer: Domain transfer or the complete DNS update (domain propagation time) might take from 24 hrs to 72 hrs.

Question: I've registered my site, but I can't reach my site using the domain name.
Answer: If you have followed the steps for domain name registration, but your new site does not appear to be hosted, you are probably encountering a propagation lag. The World Wide Web is set up with many thousands of name servers. Most are configured to receive updates only at a certain time each day. It can take from 24 hours to two weeks for your domain name to propagate across all of the possible domain name servers. You can test this yourself by typing in your preview URL available in your welcome email and trying to bring up your web page. If you can bring it up by IP address (preview link) but not by domain name, it is probably a propagation issue. Give it a few days to resolve.

Question: How do I check to see if the domain name I desire is available?

Answer: Please visit: http://www.Namesecure.com and type your domain in the form field and hit go.

Question: Do you have a reseller or referral program?
Answer: Yes, we have a very rewarding reseller and affiliate program.

Question: what are our name servers?
Answer:

NS1.HAMROSERVER.NET
NS2.HAMROSERVER.NET
NS3.HAMROSERVER.NET
NS4.HAMROSERVER.NET
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